UK & EU Data Protection

1. Markets and roles

i-on Intel LLC is based in Alabama, USA, and targets businesses in the USA, UK and Ireland. EU GDPR and UK requirements are assessed separately for activities within their scope. This page is not a certification or a signed data processing agreement.

iOn determines its website/administration purposes. The organization deciding the camera-monitoring purpose is normally controller for a deployment; iOn’s role must be documented for the actual arrangement.

2. Purpose and proportionality

Agree a lawful purpose, appropriate legal basis and necessary information before connecting feeds. Minimize camera zones, access and retention. Provide intelligible notices and assess workforce/public-space monitoring obligations.

Video events, license plates, paths and identifiers are not automatically anonymous. The terms prohibit biometric identification, biometric templates and individual emotion inference. Human review is required before consequential decisions.

3. Customer-controlled storage

On-premises deployments leave footage and video metadata in the customer-controlled environment. The customer sets lawful retention and manages the camera/recorder storage. This does not mean the customer’s recording system stores no personal data.

For an optional cloud deployment, document the provider, location, storage, access and deletion configuration in the agreement before activation. Do not transfer personal data until required processing and transfer safeguards are in place.

4. Before a personal-data deployment

• Document purpose, duration, people/data categories, locations, retention and controller instructions.
• Execute the necessary processor agreement, including confidentiality, security, subprocessors, rights assistance, incidents, deletion/return and audit information.
• Assess and complete any required data protection impact assessment before monitoring; resolve high residual risks.
• Verify actual access controls, exports, backups, deletion and third-party model processing. Written policies do not prove implemented controls.
• Assess EU/UK representative, DPO and registration/fee duties. No representative or DPO appointment is asserted here. Required appointments and contacts must be in place before the relevant activity begins.

5. International transfers

Identify where video, metadata, hosting, support and backups are processed or accessed. Establish applicable transfer mechanisms and additional safeguards before restricted UK/EEA transfers. EU contractual safeguards and UK instruments require separate assessment.

No EU-only storage, transfer certification or executed contractual safeguard for every deployment is claimed. Request the documentation for a proposed engagement from [email protected]. Production processing must not start with required safeguards missing.

6. Individual rights

Contact [email protected] for access, correction, deletion, restriction, portability, objection or withdrawal of consent where applicable. For customer-controlled footage, the site, date and approximate time help identify the responsible organization. Another person’s footage cannot be disclosed without authority.

Requests are handled without undue delay, normally within one calendar month under EU/UK rules. Any lawful extension or exception is explained. Complaints may be made to the UK ICO, Ireland’s DPC or another competent supervisory authority.

7. Incidents and retention

The deployment agreement establishes the incident contact and notification route. A processor must notify its controller of a personal-data breach without undue delay under applicable requirements. Controllers assess regulator/individual notification under the relevant legal tests and deadlines.

Set deletion/return procedures before launch, including backup and legal-hold treatment. A customer recorder may retain footage independently. Instant deletion and guaranteed absence of stored personal data are not claimed.

Contact us

iOn Intelligence is operated by i-on Intel LLC, 548 Bellehurst Dr, Montgomery, Alabama 36109, USA. Telephone: +1 (205) 605-9991. General enquiries, support and privacy: [email protected]. Billing, cancellations and refunds: [email protected].

Include your order or invoice reference for billing queries. Do not send passwords, full card numbers, sensitive footage or identity documents in an initial email.